Free 999 Privacy Policy — Your Data is Safe With Us
Personal information collected during your registration and use of the free 999 platform is stored with strict security measures. Protecting the privacy of Bangladeshi users is a core part of our responsibility. On this page, we clearly explain what information is collected, how it is used, and what your rights are. Please read this policy carefully before you start using the platform.
What information we collect and why
Information collected during registration
When you create an account at free 999, your name, mobile number, date of birth, and preferred payment method information are collected. This information is used solely for identity verification, account management, and processing financial transactions. We never sell or rent your personal information to any third-party commercial entity. The information provided is stored using industry-standard encryption technology, fully protected from unauthorized access. No information is used for any purpose without the user's consent.
Information collected automatically during use
When you use the free 999 platform, your device type, operating system, browser information, IP address, and activity logs on the platform are automatically collected. This technical information is used to ensure platform security, detect fraudulent activity, and improve service quality. Cookies and similar technologies are used to temporarily store your preferences and session data, making your experience smoother. You can manage cookies from your browser settings at any time, though doing so may limit some platform features.
Financial data protection
All financial transaction data processed through bKash, Nagad, or Rocket is handled with the highest level of security. Your mobile banking PIN or password is never stored on our servers — only the transaction reference and amount are recorded. If any suspicious transaction is detected, an automatic alert system is triggered and you are notified immediately. We follow internationally recognized security protocols to protect financial data. If you notice any unusual activity, contact our support team immediately.
Your rights & controls
Every user of free 999 has full control over their own data — you can view, correct, or request deletion of your stored information at any time. To request a correction or deletion, contact our support team and the request will be processed after proper verification. However, for legal obligations or financial transaction records, data retention may be legally required for a specified period. For any privacy concerns or complaints, reach out to us directly and we guarantee a prompt resolution. For more details FAQ section View.
Learn about policy changes
Free 999 reserves the right to partially or fully update this privacy policy as needed. Users will be notified through the platform of any significant changes, and the date of the update will be noted on this page. Continued use of the platform after changes are made will be considered acceptance of the new policy. We recommend that users visit this page regularly to stay up to date. For any questions regarding the privacy policy, contact our support team directly.